Credits Terms & Conditions

Last updated: January 8, 2026

This website and its services are operated by Questinno LLC, a Wyoming company.

1. Overview

These Terms apply to the purchase and use of "Credits" within the platform.

Credits are required to execute AI tasks, including QM (Question Miner) and QI (Question Innovation).

By purchasing or using Credits, you agree to these Terms.

2. Definition of Credits

Credits are virtual units used to pay for compute and model usage inside the platform.

Credits:

  • cannot be exchanged for cash,
  • cannot be transferred or resold,
  • cannot be used outside this platform.

3. Credit Pricing & Packages

Credits can be purchased through predefined packages, including but not limited to:

  • 100 Credits — Starter ($10)
  • 350 Credits — Standard ($30)
  • 1,300 Credits — Pro ($100)
  • 7,500 Credits — Team ($500)

Prices may be updated to reflect changes in compute cost (e.g., API pricing, token cost, infrastructure fees).

Any adjustments will be announced in advance.

4. Credit Consumption Rules

4.1 Fixed Consumption

Credits are deducted at the beginning of every task:

  • QM (Question Miner): 10 Credits per task
  • QI (Question Innovation): 50 Credits per task

4.2 Dynamic Adjustment (Token Cost Stabilization)

If model API costs fluctuate abnormally (e.g., >20% deviation), the platform may make minor adjustments to credit consumption to maintain cost balance.

Any changes will be communicated beforehand and will not affect existing credit balances.

5. Credit Validity

Credits do not expire.

Unless an account is terminated for legal or severe Terms of Service violations, users' Credits remain available indefinitely.

6. Free Credits, Promotions & Bonuses

The platform may offer promotional Credits, such as:

  • 50 free Credits for new users

Promotional Credits function the same as paid Credits but are not refundable.

7. Account Security & Ownership

Purchased Credits are tied to the user's account and cannot be transferred between accounts.

In cases of abuse (e.g., malicious automation, harmful content generation), the platform may suspend or revoke access.

8. Changes to Service

We may update Credit rules, pricing, or package structure.

Any significant changes will be communicated in advance.

9. Governing Law

These Terms are governed by the laws of the jurisdiction where the service provider operates.

If any provision conflicts with mandatory local law, the remaining provisions remain enforceable.

For questions about these Terms, contact us at contact@questinno.com